20 Questions with Leila Jones | Los Angeles SMUG Guest Speaker April 15, 2010
Thursday, 15. April 2010
Fourteen years ago, Leila Jones began to work beside her husband in their photography business. Her husband left photography to pursue his career as a movie trailer editor, leaving Leila to rebrand the business, creating Leila Jones Photography. Her experience and background in psychology and natural intrigue of people has been the foundation for her success. As the mother of six children, an active leader in the women’s organization in her local church, committed service to the community and former business administrator, she has a deep well of life experiences to draw from. Leila is a Area Coordinator and Certified trainer for the International volunteer organization Now I Lay Me Down to Sleep.
Peter Garr: I’ve had the pleasure of knowing you for nearly a year now and find your genuine enthusiasm to be so refreshing and inspiring. For those f ō t ō r a c l e readers who don’t know who Leila Jones is, what is the one thing you want them to learn about you as we begin this interview?
Leila Jones: That is super kind words Peter. One thing that I would want them to learn about me — I have a true interest in people. They really do intrigue me and I really love getting to know and connect with people at all levels.
Peter: How long have you been a professional photographer and how did you get started?
Leila: I have been a photographer for just over 14 years now. I have a minor in Art and had always had an interest in photography. I had an old Sears 35mm (yes film) camera set-up that I played with. Fate intervened when I met my husband, Trevor, who had a camera in his hands since he was 12 years old. I believe on our second date he took me as his assitant on a job. I rolled film for the Hasseblad, back-lit a Norman flash and basically absorbed everything I could. It became our weekly date. Trevor is still my best teacher. He is my toughest critic and my biggest cheerleader. Even today I asked for his critique on a job I just completed. Together we owned two photography studios. Trevor left photography to pursue his career as a movie trailor editor. Thus the re-brand and development of Leila Jones Photography.
Peter: You’re very involved with the international non-profit organization, Now I lay Me Down To Sleep. What can you tell our readers about NILMDTS?
Leila: Something very near and dear to my heart. NILMDTS provides remembrance photography for families that their children have died or are going to die. I have been profoundly touched by the families that I have worked with.
Peter: How did you get involved with NILMDTS and how can other photographers also get involved?
Leila: I was approached by a client who is a nurse who read an article about the organization in a nursing brochure. She brought me the article and a box of tissues. My clients know me. I was signed up that evening. This was just under four years ago when NILMDTS was in it’s begining stages. The organization has grown rapidly with volunteers and the needs for our services. http://nowilaymedowntosleep.org is the official website that answers most questions. The application is available on the website. I am open to answer any questions as well. NILMDTS offers local training programs at a nominal cost.
Peter: In your presentation at the April Los Angeles SMUG, you’ll share your secrets of building lifelong relationships with your clients. Why do you feel that it’s important to develop a lifelong relationship with each client you work with?
Leila: Ultimately for me this is not just a job, it’s a passion. My truest of passions is people and their lives and stories. I have been reminded on numerous occasions that each click of a shutter can be the image that will impact someone throughout the rest of their lives. The deeper meaning of what we are creating is more than than just an image on a paper. When I develop a mutual relationship with a client it’s amazingly powerful what shows up on both sides of the camera. In a world with so much uncertainty, there is a need for relationships that are secure, committed and trustworthy. Building relationships with those values almost always leads to a lifelong relationship.
Peter: In addition to joining us at L.A. SMUG meetings, you recently began leading a photography group here in Los Angeles as well – The Los Angeles Fast Track Group. I’ve been to a Fast Track meeting, but for those readers who haven’t, what is a Fast Track Group?
Leila: Fast Track Groups are local groups of like-minded photographers (and creatives!) who embrace the Fast Track Philosophy that we grow best as photographers (and as people) by helping and supporting each other.
Peter: How did you get involved in the Fast Track community?
Leila: LOL!! Fast Track is about connecting and supporting each other, the building of relationships. It speaks to my favorite part of being a photographer.
Peter: What types of photography do you do?
Leila: I primarily shoot weddings and children’s portraits. My style is very relaxed and natural. I love capturing authentic emotions, you can’t get more honest with emotions than that of a child or a bride and groom in love.
Peter: What are some of your favorite locations to shoot in and around Los Angeles?
Leila: Santa Monica pier is one of my favorite places, as well as some “mini locations” down Santa Monica Blvd. In a three mile stretch on Santa Monica Blvd. there is awesome blue alley way doors, beautiful wood and iron door fronts with incredible evening light. Just a slight bit down from there in an alley is a great graphiti wall with an auto body shop and a Woodie and I can’t forget the bright red barn doors at the art store. I discovered these and more by just “seeing” as I was driving.
Peter: What is the most memorable assignment you’ve ever photographed?
Leila: I have special permission to share this – The Broberg Family Portrait. I had taken a photograph of their 16 year old son, Tyler, at an event in April. On August 1 he was killed in an accident. The Mom called me just before Christmas and asked if we could create the “impossible”. The family hadn’t had a portrait done since the children were little. There were so many tender mercies offered to create that portrait. The family has their last portrait hanging over their fireplace. It has forever impacted me. This is but one of those moments that I am reminded to honor each and every click of the shutter.
Peter: What type of photography equipment do you use? Can you share with our readers some of favorite items of equipment?
Leila: I am a Canon girl. I just retired my Canon film camera about a year ago after I realized that I hadn’t shot a frame on it since I went digital. My favorite items: diffusers, reflectors, rice paper umbrellas, anything that allows me to control light under all types of conditions. My favorite lens is the one that works in the moment for what I am seeing in my mind.
Peter: I know you mentor other photographers. What is your mentoring program all about and how can photographers find out more about it?
Leila: The mentoring program is some real deep soul searching. I can tell you that it can get intense and can be really hard. The focus is to discover the tools that you have that make you unique to this business and to discover what skills can be improved. I openly share my resources, workflow, contracts, whatever. It is a very individual program. As part of giving back, I always have one slot in the mentoring program that is awarded based on a scholarship program. The minimum commitment for mentoring is three months. The scholarship program is a six months award. Anyone interested in mentoring can contact me directly at leila@leilajones.com. I am also currently taking applications for a summer intern.
Peter: What is your typical photography workflow like?
Leila: Back-up, back-up and back-up! It’s not a matter of “if” it’s a matter of when your hard-drives fail. I just recently sat down with my office manger and re-defined the standard operating procedures. I would highly recommend asking someone who is a trusted client or friend not in this industry if your deliverables are meeting and hopefully exceeding expectations. Mark your calendar every six months with the note, “evaluate workflow and delivery procedures.” Grade yourself. Just this year I really started outsourcing. The BEST thing I have ever done! The one thing I would advise with outsourcing is strong communication and some set standards defined in writing.
Peter: What are some of your favorite products and services that you use in your workflow?
Leila: I am a Mac geek. I attribute their ease in the learning curve on my ability to stay in photography when the digital era emerged. Lightroom was created for someone like me, because proficiency in Photoshop is just not going to happen in my lifetime. I tend to be drawn and work with companies that not only deliver fabulous products but also have incredible customer relations. I take the same approach I do with a customer to the various vendors that I use. I work at developing those relationships. Last year when I re-worked my brand and developed my new website, I asked many of these trusted vendors for their insight.
Peter: What are some goals you have for your photography business over the next twelve months?
Leila: Interesting that you asked that because this year I decided that 12 months of goals didn’t work for me. I committed to 2015 goals. What that means is some pretty lofty goals, but I have given myself time to achieve those goals by planning this out long term. I committed to a vision that is compelling in doing so I find so much inspiration knowing that each day I am walking towards goals that are monumental. One of my goals for 2015 is to have a turn-key operations where 85% of the day to day operations are outsourced. How this works in to this year’s vision is I have hired an office manger who comes in one day a week with the long term goal to have her take on more and more. Additionally, I have started outsourcing more and more tasks. The goals are based not only on the business but on who I want to be as a wife, mother and community member. I strongly feel you must plan who you become and where you want to go.
Peter: What is the most important bit of advice you have for aspiring photographers?
Leila: Be patient. Approach photography as a skill that is never mastered completely. It’s a never ending process. Overcome your fears by taking action. Be committed to succeeding! Be more committed to giving! Take the time to gain rapport with people and recognizes that people buy people and when you care about what they need they are more likely going to buy from you. Its essential to GAIN RAPPORT and find out what they need and provide a solution to their problem.
Peter: If you had an opportunity to shoot your dream assignment, what would that assignment be like?
Leila: I want to be the recipient of the ShootQ Grant and have the ability to document and bring awareness to the children in the United States that are homeless. (BTW…this is what is listed on my 2015 goal).
Peter: Have you every found yourself working with a difficult client? If so, how do you recommend handling difficult clients?
Leila: Yes if you have been in this industry for any length of time you are going to come across situations that present challenges. That’s exactly how I view them as a “challenge”. I am committed to challenging myself to create a positive situation. I take the business practice “the customer is always right.”
Peter: Where do you see the future of the photography industry going and what should photographers be doing today to be relevant tomorrow?
Leila: This is really hard to predict. When I started in this industry 14 years ago many of the things that clients now expect would have been unheard of. No one ever asked me for the negatives (AKA digital files). I think as we evolve in the rapid pace we must continue the quest to learn. We must also remember that nothing will outdate or evolve that will replace genuine humane interaction.
Peter: What insight can photographers expect to walk away with from the April 2010 L.A. SMUG this Thursday?
Leila: That their true success is adding value to others. To add value to others, one must first value others. It’s doesn’t come naturally and it takes a commitment to see your role and purpose is to add value to others. This will be a hands on audience particpating event where everyone is encouraged to participate. It’s not just “fluff and emotions” that will be presented, it’s step by step exercises that we will put into action.
Thank you Leila for sharing your experience and insight with us!

f ō t ō r a c l e . c o m
Leila Jones is the special guest at this month’s
Los Angeles SmugMug User Group (SMUG) meeting.
LA SMUG
Thursday April 15, 2010
7:00 PM
The Global Cafe
11002 Ventura Blvd
Studio City, CA 91604
FREE and open to ALL photographers. Tell your friends!
More info at Meetup.com













